Privacy Policy

"Personal Information" means any information that relates to an identified or identifiable individual.

"Processing" means any operation performed on personal information, such as collection, recording, organization, structuring, storage, adaptation, alteration, retrieval, consultation, use, disclosure, dissemination, alignment, combination, restriction, erasure, or destruction.

"Service Providers" means third-party companies or individuals engaged by the Company to perform services on our behalf.

We may collect personal information from you when you use our Services, including but not limited to your name, email address, phone number, payment information, account login credentials, organization or business information, event details, ticket and registration information and any other information you provide.

We may also collect information automatically through cookies, web beacons, and other tracking technologies.

We may collect information from third-party sources, such as social media platforms, to enhance our Services.

We do not generally store complete payment card details when payments are processed through third-party payment providers.

We may use personal information for purposes including creating and managing user accounts, processing ticket purchases and registrations, issuing tickets, confirmations, receipts, and event communications, managing attendees and events, verifying tickets and event attendance, processing payments and refunds and alongside providing customer support.

We use your personal information to provide, maintain, and improve our services, to communicate with you, to process transactions, and for other purposes with your consent.

We may use your information for marketing purposes, subject to your consent where required by applicable law.

We may use anonymized and aggregated data for analytical purposes.

We may store your personal information for an extended period of time, depending on how we need to use the information.

If you purchase a ticket or register for an event organized by a third party, the organizer may provide or receive information relating to your registration or attendance.

If you use our platform as an event organizer, you may be responsible for the personal information you collect from attendees.

Event organizers must ensure that their collection and use of attendee information comply with applicable privacy and data protection laws and that attendees receive any notices or consents required by law.

We share your personal information with the event organizers.

We may share your information with our service providers who assist us in operating our websites, conducting our business, or serving our users, so long as those parties agree to keep this information confidential and comply with applicable data protection laws.

We may also disclose your information when required by law, to comply with a legal obligation, or to protect our rights, or safety, or that of our organizers or others.

We may disclose information when required to do so by law, regulation, or court order.

We may disclose information where reasonably necessary to detect or investigate fraud, security incidents, illegal activity, or threats to the safety, rights, or property of users, organizers or others.

In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

We implement reasonable security measures to protect your personal information from unauthorized access, use, alteration, or destruction. These measures include encryption, firewalls, and secure server facilities.

Despite our efforts, no security measures are completely secure, and we cannot guarantee the absolute security of your personal information. However, you should use strong, unique passwords and notify us promptly if you believe your account has been compromised.

We retain personal information only for as long as reasonably necessary including providing ticketing services, maintain business and transaction records, resolve disputes, prevent fraud and abuse and enforce agreements.

You have the right to access, correct, or delete your personal information, subject to certain exceptions provided by law.

You have the right to object to or restrict certain types of processing of your personal information.

You have a right to withdraw consent when processing is based on consent.

You have the right to data portability, allowing you to obtain and reuse your Personal Information for your own purposes across different services.

We may use cookies, pixels, SDKs, local storage, and similar technologies to keep you signed in, remember preferences, understand how users interact with our service, improve website and application performance.

You may be able to control cookies through your browser or device settings. Disabling certain cookies may affect the functionality of the Services.

We may send you promotional emails, messages, or other communications about events, ticket and services.

You can unsubscribe from promotional communications by following the unsubscribe instructions in the relevant communication or contacting us.

You may still receive non-promotional communications that are necessary to provide the services, such as ticket confirmations, payment receipts, security notices, or important event updates.

We may update this Privacy Policy periodically to reflect changes to our services, business practices, legal requirements, or other circumstances.

When we make material changes, we will notify you of any changes by posting the new policy on our website. Your continued use of the Services after any changes to the Policy will constitute your acceptance of such changes.

This policy will remain in effect until terminated by either party. You may terminate this policy by ceasing to use our Services and notifying us in writing.

We may terminate this policy at any time if you breach any terms herein or if we discontinue the Services.

If any provision of this Policy is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

This Policy shall be governed by and construed in accordance with the laws of Federal Republic of Nigeria. Any disputes arising under or in connection with this Policy shall be subject to the exclusive jurisdiction of the courts of competent Jurisdiction.

This Policy constitutes the entire agreement between you and the Company regarding the use of Personal Information and supersedes any prior agreements or understandings.